There are some limitations of the Microsoft Teams web application. That’s why I recommend using the Microsoft Edge browser if you’ll be using the web version of Microsoft Teams. While it isn’t the most important feature in the world to miss out on, it could be make or break for some businesses.
For example, the customer service team might park a call so a member in the tech support team can pick it up.
This feature is used a lot in large organizations and call centres. However, one important feature is missing from Chrome if you intent to use Teams as your business telephone system: the capability to park and retrieve calls.Ĭall parking in a phone system feature that lets you put a call on hold so that another person within your organization can pick it up instead. There isn’t too much difference between Edge and Chrome in terms of features available through the browser version of Teams. If you’re going to use the browser version of Microsoft Teams, there are two reasons I recommend Microsoft Edge over Google Chrome: Other browsers don’t have that functionality at all. Only those browsers can be used as your business telephone system. However, only two browsers let you use Teams as your main telephone system: In general, most browsers offer a very similar experience in terms of the core Microsoft Teams experience. Microsoft Teams Features Supported In Different Browsers The table below compares a range of popular browsers, demonstrating why Edge is the best browser for Microsoft Teams. I looked at all the features available in the browser version of Microsoft Teams and found that some browsers – such as Firefox and Safari – had features missing when compared with Edge. Microsoft Edge is undoubtedly the best browser for Microsoft Teams. Microsoft Teams has more features available through Edge than any other browser, resulting in a better experience. The best browser for Microsoft Teams is Microsoft Edge. Some browsers are lacking features altogether! I don’t mean just in terms of performance either. What Is The Best Browser For Microsoft Teams?Īs I hinted to earlier in this blog post, not all browsers run Microsoft Teams optimally. You can watch it on our YouTube channel here: We’ve also created a video that compares the two versions of the Microsoft Teams application. The actual experience using the two, however, greatly differs in my experience – particularly depending upon the browser you use, as I’ll explain. The differences between the browser and desktop versions of Microsoft Teams are few and far between, looking purely at the features – and also depending upon the browser you’re using.
The table below shows the differences between the two versions of Microsoft Teams. However, the experience does differ in some notable ways. The web and desktop versions of Microsoft Teams have a lot of features in common. One question I’m asked a lot is what’s the difference between the browser and the desktop version of Microsoft Teams? To properly answer this question, I’ve used both the desktop and browser version of Microsoft Teams simultaneously over the last few months to determine how they differ. With well over 100 million people using Microsoft Teams on a daily basis, according to Microsoft, there are plenty of people asking questions about it.
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